dhk91 Terms & Conditions

dhk91 ("Platform", "we", "us") is an online gaming and betting service provider. These Terms & Conditions ("Terms") apply to the use of the dhk91.lat website and all services under it.

By accessing our website, registering an account, or using any of our services, you are considered to have fully read, understood, and agreed to these Terms. If you do not agree with these Terms, please refrain from using our platform.

dhk91 reserves the right to modify these Terms at any time. Continued use of the platform after any changes will be considered acceptance of the updated Terms.

2.1 Age Requirement & Identity

To open an account at dhk91, you must be at least 21 years of age. You must provide accurate and truthful information at the time of registration. Opening an account with false information is a violation of these Terms and may result in account termination and forfeiture of funds.

2.2 One Account Policy

Only one account is permitted per person, household, device, or IP address. If multiple accounts are found, all of them will be closed and all bonuses will be cancelled.

2.3 Account Security

You are solely responsible for keeping your username and password confidential. If you suspect any unauthorized access to your account, notify our support team immediately.

3.1 Deposit Amounts

The minimum deposit amount at dhk91 is ৳200, applicable for all payment methods. Accepted payment methods:

• bKash
• Nagad
• Rocket
• Upay
• Bank Transfer (major Bangladeshi banks including Dutch-Bangla Bank, BRAC Bank, and Islami Bank)

3.2 Withdrawals

The minimum withdrawal amount is ৳500. Approved withdrawals are generally processed within 5 to 30 minutes. Funds in your account may only be withdrawn to your own verified payment method.

3.3 Verification Process

Before withdrawing significant amounts, dhk91 may request identity verification (KYC). A copy of your national ID card or passport may be required for this purpose.

4.1 Welcome Bonus

New members will receive a 120% bonus on their first deposit, up to a maximum of ৳20,000. For example:

• Deposit ৳1,000 → ৳1,200 bonus → Total ৳2,200
• Deposit ৳34,000 or more → Maximum ৳20,000 bonus → Total ৳54,000

4.2 Wagering Requirements

The wagering requirement for the welcome bonus is 10 times the bonus amount (on the bonus only, excluding the deposit amount). Example: If you receive a ৳1,200 bonus, you must place a total of ৳12,000 in bets before the bonus can be withdrawn.

4.3 General Bonus Terms

• Bonus funds cannot be withdrawn directly — until the wagering requirement has been completed.
• Separate rules may apply for using bonuses on specific games.
• Multiple bonuses cannot be used at the same time unless specifically stated.
• dhk91 reserves the right to modify or cancel any promotional offer at any time.
• If an attempt is made to collect bonuses fraudulently, the account will be closed.

5.1 General Gaming Terms

dhk91 offers various types of games — slots, live casino, sports betting, fishing games, and more. Each game has its own rules, and it is the player's responsibility to understand those rules before playing.

5.2 Technical Issues

If a game is interrupted mid-session due to a technical issue with the server or software, dhk91 may decide to refund the relevant bet or restart the game. dhk91's decision on this matter is final.

5.3 Fair Play Policy

dhk91 is committed to ensuring a safe and fair gaming environment. Any form of cheating, use of bots, software-assisted fraud, or manipulation of the gaming system is strictly prohibited. If such activity is detected, the relevant account will be closed immediately.

5.4 Sports Betting

Please read the rules and terms of an event before placing a sports bet. If a match is cancelled or postponed, the related bet will generally be considered void and the stake will be refunded. However, separate rules may apply for different sports markets.

dhk91's VIP program has three tiers:

• Bronze: Up to 0.5% weekly cashback
• Silver: Up to 1.0% weekly cashback
• Gold: Up to 1.5% weekly cashback

Through regular play, you can advance to a higher VIP tier. Cashback is generally added to your account at the end of each week. Full details of VIP benefits are available on the dhk91 website.

The following activities are strictly prohibited on the dhk91 platform:

• Operating an account in the name of or on behalf of a minor.
• Opening an account using a false identity or someone else's identity.
• Creating multiple accounts to take advantage of bonuses.
• Using any kind of automated bot or software to play games.
• Attempting to hack, manipulate, or gain unauthorized access to the gaming system.
• Using the platform for money laundering or any illegal financial activity.
• Colluding with other players to influence game outcomes.
• Taking advantage of incorrect or erroneous odds, bonuses, or payments.

If any of the above activities are detected, the account will be permanently closed and all deposits and bonuses may be forfeited. Legal action will be taken if necessary.

dhk91 places the highest priority on responsible gaming. View gaming as a form of entertainment, not as a solution to financial problems.

You can set your own deposit limits, betting limits, or take a temporary break (Self-Exclusion). If you contact our support team, restrictions will be applied according to your request.

To learn more about gambling addiction and get help, visit our Responsible Gaming page.

9.1 dhk91's Rights

dhk91 may temporarily suspend or permanently close any account in the following circumstances:

• Violation of these Terms.
• Failure to provide information required for verification.
• Fraudulent or suspicious activity.
• An order from a court, regulatory body, or legal authority.

9.2 Player Rights

You may close your account at any time by notifying our support team. You will be given the opportunity to withdraw any verified remaining funds before the account is closed, provided no rules have been violated.

dhk91 uses SSL encryption to protect your personal information and follows a strict data protection policy. We do not sell your information to third parties.

To learn more about how your information is collected, used, and kept secure, please read our Privacy Policy.

dhk91 accepts no liability for the following:

• Losses caused by internet connection disruptions.
• Issues arising from problems with your device or software.
• Delays or errors caused by third-party service providers.
• Any circumstances beyond our control (Force Majeure).

Gaming is a risk-based activity. You are considered to have knowingly accepted this risk.

If you have a complaint or dispute, please contact our support team first. dhk91 aims to resolve all complaints fairly and promptly.

12.1 Contact Methods

• Live Chat: 24/7 direct support
• Email: [email protected]

Support is available in both Bengali and English through both channels.

12.2 Final Decision

In any dispute, the decision of dhk91's management will be considered final, unless a legal authority rules otherwise.

These Terms are governed by applicable law. dhk91 reserves the right to amend, modify, or remove any part of these Terms as circumstances require. For significant changes, notice will be provided via registered email or on the platform.

Even if any part of these Terms is found to be invalid or unenforceable, the remaining parts will remain fully in effect.